FAQ

What is Physiotherapy?

Physiotherapy involves a holistic approach to the prevention, diagnosis, and therapeutic management of disorders of movement or function.Physiotherapists are educated on anatomy and function of the musculoskeletal system, how and why structures of the body move and where pain and injury can occur. Physiotherapists are trained in assessing and treating injuries relating to bones, joints, muscles and nerves.


Individuals may consult a physiotherapist for management of medical problems or other health related conditions that cause pain, limit the ability to move or function optimally.

Physiotherapists use a variety of treatment modalities in their work. Manual treatments such as joint mobilisation, manipulations and massage are commonly used. Electrotherapy modalities, such as ultrasound and TENS, Dry Needling and Exercise Therapy are other commonly used modalities.

Do I need a referral to see a physiotherapist?

No, you don’t need a referral to see a physiotherapist. However if you have been injured at work, during a motor vehicle accident or are claiming through Department of Veterans Affairs, a referral from a doctor is required.

What can I expect at the first treatment session?

The first treatment session normally lasts around 40 minutes. The physiotherapist will do a full assessment to diagnose your condition / injury and provide the initial treatment, discuss the diagnosis with you and form the plan to have you feeling better as soon as possible.

Most musculoskeletal problems can be treated by a physiotherapist, but sometimes an x-ray or other diagnostic tests may be required to decide the most appropriate treatment for your condition.

How do I pay for my treatment?

Payment is required at the time of treatment. If you are a private patient we have the HICAPS system that allows you to swipe your health card and you only have to pay the difference. We accept cash, credit card and EFTPOS.

What if I am a Worker’s Compensation, Department of Veterans Affairs or Medicare patient?

We accept payment from Workers Compensation, Veterans affair and Medicare. For each of these you need to have a nominated treating doctor referral and all necessary paperwork from the employer or the insurance company.

 

Do you have any further questions? Contact Us today.